There is an old saying and it goes like this, “The customer is always right!”
We say wrong! The customer is not always right.
Usually customers come at you rude and demanding because of past experiences with other Biz owners or personal issues they are having.
If you stay calm, cool, collective, and show empathy generally this can be hashed out pretty easily.
Tune into this episode as we discuss more in depth why the customer is not always right and how you can avoid some bad apples as clients in your biz.
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