Episode · Feb 27, 2018 · 49:23
The Power Behind Creating Magical Experiences for your Clients and Deepening the Relationship
Steve Sims
Episode 96
Let’s start episode 96 off with this powerful quote from our guest Steve Sims:
“People don’t want what they can buy, they want what they can experience.”
Man, oh man, are you in for a treat on this one!
Especially if you are a coach or in the service-based business.
Steve owns an awesome concierge business where he creates memorable experiences for his clients.
Steve has a client list such as:
- Richard Branson
- Tim Ferris
- Elon Musk
- A list celebs and actors
What’s so awesome about Steve is he really goes the extra mile to give his clients one hell of an experience and he’s all about deepening relationships.
That’s exactly why we wanted him on the show, to deliver massive value on creating experiences and deepening relationships.
In this episode, we discuss:
- The power behind creating magical experiences for your clients and deepening the relationship
- Why you should do things out of the blue for you clients to show that you care and to retain them
- How to treat each client like they’re your only one and letting them do the marketing for you
- The lost art of human communication and why too much technology isn’t a good thing
In this episode, you will learn:
- Why Steve looks for the biggest challenge first thing in the morning each day to get 1% better
- Human communication is the one and only thing you can’t download an app for
- The power behind focusing on your existing clients instead of always searching for new ones
- Fear isn’t the problem, it’s the “stopping” part that kills all momentum and drive in life
